The UK’s fastest growing motoring association, MotorEasy, has a brand new an online tool that allows members to track the progress of garage maintenance and repairs on their car.
The Repair Tracker is much like the tool that lets people ordering takeaway pizza see when their food is being prepared, baked and put in transit, or the tracking systems offered by online shopping and delivery services.
Using the tool, garage customers can see when their vehicle is being booked into the workshop, when it’s being worked on and when the job is complete, as well as allowing them to interact with their MotorEasy technician to answer any queries or approve work to be done.
Customers are kept up-to-date by text and email, but the Repair Tracker also allows motorists to log in and see what’s being done with their car at any point in the booking.
The tool is another innovation – the first of its kind in the automotive sector – by MotorEasy, designed to remove the hassle and worry customers feel when their cars are in the garage.
MotorEasy founder, Duncan McClure Fisher, said: “We are moving into the age of the ‘Do-It-For-Me’ generation – time-poor consumers who don’t want the hassle involved in various tasks but still want top-notch customer service.
“When you order a pizza these days, you probably track it to see how long you’ll have to wait before it arrives, but also to give yourself the peace of mind that your order has not been lost somehow.
“We’re simply offering the same peace of mind for when your car is in for maintenance and repair.”
MotorEasy offers its members an online home for all of their car-related documents and vehicle history. There’s also a concierge-like service when their car needs any garage-based procedure. MotorEasy can take care of MOT, service and repair needs, negotiating with garages on the member’s behalf to ensure they get the best prices and only the work required is carried out. It can also provide industry leading extended warranties.
To find out more about MotorEasy and the services they offer visit https://www.motoreasy.com/lost-in-translation
